Returns

General return information:

Please note that the return process may take up to 10 days.

The refund will be made in the same way like the order was placed.

Retouren einfach gemacht

 

How can I return my order?

German customers:

1. Please fill out the enclosed return form and put it in the parcel.
2. Stick the enclosed return label on the parcel and seal it carefully.
If the return label is missing in the package, you can create a new one here.

Keine Bestellnummer zur Hand? Hier direkt Rücksendeaufkleber für Deutschland drucken.

Keine Bestellnummer zur Hand? Hier direkt Rücksendeaufkleber für Österreich drucken.

Austrian customers:

1. Please fill out the enclosed return form and put it in the parcel.
2. Create a return label for the return from Austria.
3. Print it, stick the return label on the parcel and seal it carefully.

 

Customers from other countries:

1. Please fill out the enclosed return form and put it in the parcel.
2. Send your parcel sufficiently stamped to the following address:

Multisped Internationale Spedition GmbH
c/o Krüger Dirndl GmbH
Güttingerstr. 35
78315 Radolfzell
Germany

 

Amazon customers:

1. Please fill out the enclosed return form and put it in the parcel.
2. Apply for the return directly through Amazon and follow the instructions.

 

Cancellation:

The cancellation form can be printed out under the following link: https://www.krueger-dirndl.de/shop/media/widerruf-krueger.pdf