Language

Returns

General return information:

  • Please note that the return process may take up to 10 days. The refund will be made in the same way like the order was placed.
  • For returns where our return labels are used, we charge a flat rate shipping fee of 1.90 EUR. This amount will be deducted from the amount to be refunded.

How can I return my order?

German customers:

1. Please fill out the enclosed return form and put it in the parcel.
2. Stick the enclosed return label on the parcel and seal it carefully.
If the return label is missing in the package, you can create a new one here.

Print return label Germany Knopf-Symbol

 

Austrian customers:

1. Please fill out the enclosed return form and put it in the parcel.
2. Create a return label for the return from Austria.
3. Print it, stick the return label on the parcel and seal it carefully.

Print return label Austria Knopf-Symbol

 

Customers from other countries:

1. Please fill out the enclosed return form and put it in the parcel.
2. Send your parcel sufficiently stamped to the following address:

Fiege Logistik Berlin GmbH & Co. KG
c/o Krüger Dirndl Gmbh
Havellandstraße 6
14656 Brieselang

 

Amazon customers:

1. Please fill out the enclosed return form and put it in the parcel.
2. Apply for the return directly through Amazon and follow the instructions.

 

Cancellation:

The cancellation form can be printed out under the following link: Revocation form